Shipping
Free Worldwide Shipping
We are pleased to offer free shipping on all orders worldwide.
No minimum spend.
Processing Times
Orders are typically processed within 1–3 business days.
During product launches, promotions, public holidays, or peak periods, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
Estimated Delivery Times
Australia
5-10 business days
New Zealand
5–10 business days
United States & Canada
7–14 business days
United Kingdom & Europe
7–14 business days
Rest of World
7–21 business days
Please note that delivery times are estimates only and may vary depending on your location and local postal services.
Shipping Partners
Saltwater & Song works with trusted international manufacturing and fulfilment partners to deliver orders worldwide.
Products may be dispatched from our fulfilment partners' facilities depending on stock availability and destination country.
Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the customer.
Saltwater & Song is not responsible for any customs fees, duties, taxes, or import charges that may apply.
Tracking
All orders include tracking where available.
You will receive tracking details via email once your order has been shipped.
Delays
While we do our best to ensure timely delivery, Saltwater & Song is not responsible for delays caused by customs processing, postal services, weather events, or circumstances beyond our control.
Lost or Damaged Parcels
If your parcel appears to be lost or arrives damaged, please contact us at info@saltwaterandsong.com and we will do our best to assist.
Questions
For any shipping enquiries, please contact:
